1. Introduction
Welcome to SafeSnacks (https://safesnack.in). These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or using SafeSnacks, you agree to be bound by these terms. If you do not agree, please do not use our platform.
2. Definitions
- "Platform" refers to the SafeSnacks website and mobile application.
- "User" / "You" refers to any individual who accesses or uses the Platform.
- "Products" refers to sugar-free, diabetic-friendly, and health-conscious snacks and food items listed on the Platform.
- "Partner Stores" refers to third-party stores that list and sell products through our Platform.
- "Order" refers to a purchase request placed by a User through the Platform.
3. Eligibility
You must be at least 18 years of age to use the Platform. By using SafeSnacks, you represent that you are of legal age to form a binding contract and meet all eligibility requirements.
4. Account Registration
- You may be required to create an account using your phone number and OTP verification.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and up-to-date information during registration.
- SafeSnacks reserves the right to suspend or terminate accounts that violate these terms.
5. Orders & Payments
- All orders placed through the Platform are subject to availability and confirmation.
- Prices displayed on the Platform are inclusive of applicable taxes unless stated otherwise.
- We accept payments through online payment methods available on the Platform.
- Once an order is confirmed and payment is processed, it is considered final, subject to our Refund Policy.
- SafeSnacks reserves the right to cancel any order if the product is unavailable, there is a pricing error, or fraudulent activity is suspected.
6. Delivery & Pickup
- Orders can be fulfilled via delivery or pickup depending on the Partner Store and your location.
- Delivery timelines are estimated and may vary based on distance, demand, and other factors.
- You are responsible for ensuring the delivery address provided is accurate and accessible.
- SafeSnacks is not liable for delays caused by incorrect address details, weather, or other circumstances beyond our control.
7. Product Information & Allergens
- Product descriptions, images, and nutritional information are provided by Partner Stores and are for informational purposes only.
- While we strive to ensure accuracy, SafeSnacks does not guarantee that product information is complete or error-free.
- If you have allergies or dietary restrictions, please verify ingredients directly with the Partner Store before placing an order.
- SafeSnacks is not responsible for any adverse reactions resulting from consuming products ordered through the Platform.
8. Intellectual Property
All content on the Platform, including logos, text, graphics, images, and software, is the property of SafeSnacks or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent.
9. User Conduct
You agree not to:
- Use the Platform for any unlawful or fraudulent purpose.
- Interfere with or disrupt the Platform's functionality or security.
- Impersonate any person or entity or misrepresent your affiliation.
- Attempt to gain unauthorized access to any part of the Platform.
- Use automated bots, scrapers, or similar tools on the Platform.
10. Limitation of Liability
- SafeSnacks acts as a marketplace connecting Users with Partner Stores. We are not the manufacturer or seller of the products.
- To the fullest extent permitted by law, SafeSnacks shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
- Our total liability shall not exceed the amount paid by you for the specific order in question.
11. Privacy
Your use of the Platform is also governed by our Privacy Policy. We collect and process personal data as described therein. By using the Platform, you consent to such data collection and processing.
12. Modifications
SafeSnacks reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
14. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us at: